News
Scam Alert
Mail Theft Increase Leads to Check Fraud
Mail theft and armed robberies against U.S. Postal Service carriers have increased substantially throughout the country. The criminal’s focus is to gain access to the master keys of the blue USPS mailboxes - ultimately in search of checks that can be altered, counterfeited, or sold online.
We encourage members to:
Pay bills online or use the credit union’s bill-paying service.
Mail checks inside the Post Office lobby, rather than using blue mailboxes.
Log into credit union accounts frequently to review transaction history - looking for unfamiliar transactions.
Report unfamiliar and unauthorized transactions immediately to the credit union.
NCUA Warns Consumers About “Spoofing” Scam Mimicking Agency’s Telephone
The National Credit Union Administration is alerting consumers that texts they receive from an agency telephone line, (703) 518-6301, asking for personal information are not coming from NCUA. NCUA does not request personal or financial information from consumers. View the FBI Fraud Alert (PDF) for more information.
This attempted fraud scam is called “spoofing." The perpetrators are able to mimic a telephone number to generate text messages. The texts may warn of a debit card reaching its limit or use some other trick to persuade individuals to provide personal information or go to a malicious website. Consumers should not click on links in the message, provide information to any websites referenced in the message, nor attempt to conduct any financial transactions through those websites.
Consumers receiving these texts should contact NCUA’s Consumer Assistance Center Hotline at (800) 755-1030. NCUA also offers information about avoiding frauds and scams.
Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. When identity theft occurs, NCUA urges consumers also to contact the three major credit bureaus including Equifax at (800) 525-6285, Experian at (888) 397-3742, and TransUnion at (800) 680-7289 to request a fraud alert be placed on their credit reports.